Contact Us

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3410, Gene H. Kruger
Trois-Rivières, Qc
Canada

(819) 698-6521

Depuis 2012, Bois Design crée du mobilier en bois massif avec des courbes naturelles appelées ''live edge'' ou ''freeform'' suivant la croissance de l'arbre.  Ce procédé est une manière d'utiliser la quasi totalité d'un arbre en lui donnant une deuxième vie et par le fait même, de créer des pièces uniques ayant un caractère exceptionnel.

Since 2012, Bois Design creates live edge hardwood tables called ''live edge'' or ''freeform'' respecting the tree's growth.  We use local wood such as black walnut, maple, oak, ash and elm.  This process uses most of the tree and gives it a second life.  

Privacy policy

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our websites, www.boisdesign.co (the “Site”), why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version.

WHAT INFORMATION DO WE COLLECT FROM YOU? WHY?

Personal Contact Information

To make a purchase through the Site, we require you to supply us with your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" personal contact information. If you supply us with your personal contact information, you may later access it, update it, modify it and delete any inaccuracies. Please note, we generally keep a copy of the previous personal contact information for our records. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by accessing your account through the My Account link located at the top of each page on the Site. You may also choose simply not to provide your personal contact information at the point of collection; however, you will not be able to purchase products through the Site.

We use this information to complete, support and analyze your purchases, to facilitate and improve your use of the Site, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the Site. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy and Security Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

Information at Your Service

The personal information we collect is primarily intended to offer better customer service and to improve communications. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.
 
When you shop at Bois & Design or visit us online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products, and a creative approach to shopping for your home.

Credit Card and Payment Information

When you purchase an item through the site, you are required to select a method of payment. For credit cards, we reveal only the last four digits of your credit card numbers when confirming an order. We transmit your entire credit card number to the appropriate credit card company in an encrypted format during order processing. We do not keep your credit card information on file.

What are ''cookies''

"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.

HOW LONG DO WE KEEP USER INFORMATION?

We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.

THIRD PARTY WEBSITES

This Site may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites even if you access them using links from our Site. Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each site you visit. When you click on a third party link, you are essentially taken to a third party’s website. We make no representation or warranty as to the effectiveness, quality, legitimacy or data protections of any third party website.

INFORMATION ABOUT PRODUCTS AND SERVICES WE OFFER

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products and services which we think may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications.

IF YOU HAVE A PRIVACY QUESTION

If you have a privacy question about the Site, or about the Privacy and Security Policy, please email us at info@boisdesign.co. Or write to us at:

Bois & Design
Attn: Privacy Policy
3410, Gene H. Kruger
Trois-Rivières, Qc, Canada, G9A 4M3

We will investigate your question, respond to your inquiry and attempt to resolve any concern regarding your privacy question.